CP
Christo P
1 reviews | Active since May 2010
08 Apr 2015, 11:33
No feedback on cancellation
Requested cancellation of data contract on via website on 19 March 2015 - reference number #***<br> Received no feedback.<br> <br> Requested cancellation via Customer Care telephonically on 28 March 2015 - reference number ***<br> Received no feedback.<br> <br> Did enquiry at MTN shop on 6 April 2015 - contract still active.<br> <br> Obviously nothing has been done to action my request.<br> <br> Please investigate and advise.
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MTN South Africa's replyOfficial
22 Apr 2015, 14:18Hello Phish,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. Note that the set date for your deactivation is the 27/04/2015.
Be aware that the airtime remaining has to be used before the set date.
Regards
Lorraine
REQ: ***
Thank you for your post.
Please accept our apologies for the inconvenience experienced. Note that the set date for your deactivation is the 27/04/2015.
Be aware that the airtime remaining has to be used before the set date.
Regards
Lorraine
REQ: ***
Best regards,
MTN South Africa's reply22 Apr 2015, 14:18
Official
Hello Phish,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. Note that the set date for your deactivation is the 27/04/2015.
Be aware that the airtime remaining has to be used before the set date.
Regards
Lorraine
REQ: ***
Thank you for your post.
Please accept our apologies for the inconvenience experienced. Note that the set date for your deactivation is the 27/04/2015.
Be aware that the airtime remaining has to be used before the set date.
Regards
Lorraine
REQ: ***
Best regards,