aM
alvin M
1 reviews | Active since Jul 2011
30 Jul 2015, 09:37
No Feedback no response
Good day<br> <br> I have been calling MTN Insurance since last week just to lodge a claim to no avail. I filled in the form and have emailed the form to MTN insurance on Friday 24 July. My reference number is ***2, ITC number ***3. I am really need this to be done because I don't have a phone at the moment and I am losing business. <br> <br> The call center number just drops <br> <br> This is very frustrating, I am paying every month for these services.
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MTN South Africa's replyOfficial
12 Aug 2015, 09:11Hello tafi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim was approved on 04-08-2015 and there is an excess amount of R350.00
Thank you
Wenzile Masina
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim was approved on 04-08-2015 and there is an excess amount of R350.00
Thank you
Wenzile Masina
Best regards,
MTN South Africa's reply12 Aug 2015, 09:11
Official
Hello tafi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim was approved on 04-08-2015 and there is an excess amount of R350.00
Thank you
Wenzile Masina
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim was approved on 04-08-2015 and there is an excess amount of R350.00
Thank you
Wenzile Masina
Best regards,