No feedback! No Customer Service! Empty promises!

<p>On Friday 25 November I went in to Vaal Mall and dealt with Stefan who assisted me in applying for a new contract. They encoutered a system error and could not finalise the application. The application was made for the black Friday special.</p> <p> </p> <p>I was asked to return on Saturday but would not then qualify for the special?</p> <p> </p> <p>I wrote a message on MTN facebook and received feedback. On Monday 28 November Tumelo (an apparent supervisor) phoned me, asking me to repeat my story. I did so and 10 min later he phoned me back asking that I go in and sign the application and that I would get the deal.</p> <p> </p> <p>Again I went in and dealt with Stefan. Signed everything, scanned everything, finalised everything.</p> <p> </p> <p>3 days later, no feedback from Stefan or Tumelo about the progress of this application.</p> <p> </p> <p>Great service guys.... you dont even answer your phones.</p> <p> </p> <p> ********** 183 - no answer</p> <p> ********** 291 - no answer</p> <p> </p> <p>Any feedback would be appreciated or even an attempt at any customer service would be great!</p>