NO FEEDBACK / NO COVERAGE

<p>I did an upgrade early December and received 30G data as part of the upgrade.</p> <p>On the 30th December I went on holiday to Klein Paradys Britsl. Whilst everyone around me that used Telkom and Vodacom had 4G signal - I was on Edge the entire time.</p> <p>After about 5 phone calls to find out about my signal as I could not use my data which I still had 25gigs of, I eventually received a reference number ********** 05.</p> <p>On the 3rd January nothing had been done, I was eventually referred to the coverage call centre and they checked and told me that MTN only has 2G in this area, I asked when this would be upgraded as we will holiday frequently in this area, I was told "I DONT KNOW"</p> <p>I then called into the call centre again and was given another reference number as I wanted an extention of my data by a week. IT IS NOT MY FAULT I WAS UNABLE TO USE MY DATA BECAUSE MTN DOESNT HAVE WORKING TOWERS.</p> <p>I was given another ref number REQ ********** - I was told I would receive feedback within 24 hours.......NO FEEDBACK TODATE........I PHONED THE NEXT ON THE 4TH AND WAS TOLD 2 TO 3 WORKING DAYS....IT IS NOW THE 9TH ALMOST A WEEK LATER STILL NO FEEDBACK........I WOULD LIKE MY DATA EXTENDED BY A WEEK OR AT LEAST COMPENSATED FOR THE FACT I COULD NOT USE MY DATA THAT MTN GAVE ME.</p>