No feedback MTN
<p>As a loyal MTN customer it is disturbing to know that there is absolutely no feedback from the call centre . Having issue with your number and nobody can help you . This is very poor service ,i will move to another service provider as soon as my contract ends , and i will surely alert my family and friends of this issues. If this is how you look after customers i would rather move to someone who would care more for my service .</p>
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MTN South Africa's replyOfficial
28 Dec 2016, 10:43Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the customer care division to assist with a call back . A call back will be during the course of today to resolve request regarding account and payments.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Best regards,
MTN South Africa's reply28 Dec 2016, 10:43
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the customer care division to assist with a call back . A call back will be during the course of today to resolve request regarding account and payments.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Best regards,