NO FEEDBACK IF SERVICE ACTIVE

I upgraded my account and moved the account to my own name. I needed to provided some documents which didnt deliver via mail. Sedzani didn't call me to follow up but rather just left it, so my aco**** continued to bill to the old account holder.<br> <br> Not only that, but after multiple requests, she has still not confirmed that the account is active for the products i asked for, including additional data and insurance, which, if not active will cause me (or old account holder) to incur higher costs than necessary.<br> <br> Even when asking about the insurance in store (which i signed up for anyway), nobody could give me any clear information about the policy's cover and costs.<br> <br> Terrible MTN!