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Priscillia M
1 reviews | Active since Aug 2015
29 Oct 2015, 10:17
No feedback from MTN since last correspondence
I still have not received any feedback from MTN despite their promise to resolve the issue as a matter of urgency.<br> <br> Priscillia (i can be contacted on *** or [Email Removed]<br> <br> Keitumetse <br> REQ:*** <br> <br> Here are the details requested:<br> - MTN account no. ***9<br> - MTN cellphone no. ***<br> <br> I do hope that you will give this your utmost attention as per your email dated 14/09
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MTN South Africa's replyOfficial
01 Nov 2015, 08:15Hello tillamuzadi,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that this number/account *** was closed and you are not being billed on it as it is closed. Credit for this number was done in 20-06-2014 and 31-07-2014.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that this number/account *** was closed and you are not being billed on it as it is closed. Credit for this number was done in 20-06-2014 and 31-07-2014.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply01 Nov 2015, 08:15
Official
Hello tillamuzadi,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that this number/account *** was closed and you are not being billed on it as it is closed. Credit for this number was done in 20-06-2014 and 31-07-2014.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that this number/account *** was closed and you are not being billed on it as it is closed. Credit for this number was done in 20-06-2014 and 31-07-2014.
Regards
Nompumelelo
REQ:***