1 reviews | Active since Nov 2013
no feedback from MTN
<p>I e-mailed MTN 05 March 2016 to find out what my outstanding bill amount is, numerous follow up emails sent. They response but just telling me it is with their legal department. To date I still have not received a bill or an amount that must be paid. Very unprofessional.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
STILL NO FURTHER FEEDBACK RECEIVED???
STILL NO FURTHER FEEDBACK RECEIVED???