IN
Izak N
1 reviews | Active since Sept 2017
19 Sept 2017, 13:48
No feedback from callcentre
Im trying from the 25 August for somebody to contact me regarding the incorrect upgrade they did on my contract. No feedback. No service. But end of this month I must pay for a contract that I DID NOT APPROVE !!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Sept 2017, 20:55Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please go into your nearest store and they should be able to assist you with the incorrect contract.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply20 Sept 2017, 20:55
Official
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Please go into your nearest store and they should be able to assist you with the incorrect contract.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,