lM
lushane M
1 reviews | Active since May 2013
06 May 2015, 13:45
No Feedback for days
I have been asked to wait till 01/05/2015 to cancell my contract to continue the number on prepaid - i have given my notice on 01/05/2015 - no feedback since then as to whether this has been noted etc! What is the turnaround time for responses to clients??? I need to know that my contract has been cancelled
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 May 2015, 15:36Hello lushaneM,
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
Best regards,
MTN South Africa's reply18 May 2015, 15:36
Official
Hello lushaneM,
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
Thank you for raising your concerns with MTN.
Please accept our apologies for the delayed response and any inconvenience caused.
Please note I have escalated this to the relevant management teams for urgent attention you will be advised of the outcome.
Regards,
Devan
REQ:***
Best regards,