NO FEEDBACK

On 19 February 2021 I upgraded my number *** to a new contract.

I selected the Huawei Matepad T8 on a 8 gig contract.

I returned the device on 20 February 2021 to MTN at the East Rand Mall.

The reason was because I could not get any Google services on the Huawei and I was unable to load a recurring airtime package on.

The lady told me that it would be returned to Midrand to see if there is any damage to the device and if there is not the upgrade will be cancelled.

I have since tried phoning only to be passed around from one person to the next until I eventually returned to the first person.

I tried mailing them several times and only get a standard message saying they will be in touch.

I am unable to get this sorted or any feedback whatsoever.