EB
Ettiene B

1 reviews | Active since Nov 2010

06 Dec 2016, 10:09

No Feedback as Usual

<p>I have a few queries that dates back to September 2016 I gave Shaun Peters and Twane Williamson all the details to date I keep on following up via email and call they don't call back.Last week it looks like there were ***** on my account I battled for nearly 3 hours to get hold off someone the rest just put you from plilar tom post give you wriong no's the moment you want to speak to a manager they ask you why</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Dec 2016, 19:59
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

Best regards,