No Feedback as promised

So after Ayanda posted what she thought was an adequate response to my complaint, I once again called the MTN contact centre on the 10 June. After waiting for 18 minutes, my call was answered by a Moegamat Afridien, who spoke over me and didnt give me a chance to explain myself. I then get put onto his \supervisor""; no one calls me back as promised and my issue still has not been resolved. Even when my bill was incorrect; I never returned a single debit order and this is the way that MTN treats their customers. You will continue to take money that does not belong to you. I EXPECT TO BE CALLED BY A COMPETANT PERSON WHO WILL RESOLVE MY PROBLEMS. If you need backgroundm; please talk to Dumisani Motlani; Ayanda;Gary and more recently Refilwe. """