No Feedback after numerous emails

Dumisani Motlana (Credit Management: Dev Supervisor : [Email Removed] was in the beginning very helpful in resolving the problem I was having since being transferred over from Nashua Mobile. <br> <br> Promises of a refund were made and now 8 days later, there is still no refund to my account. I sent numerous emails requesting the new billing and was told that he could not tell me anything until my invoice billed on the 1st. Now 8 days later I receive an invoice that does not make any sense to me. ALL I WANTED WAS FOR YOU TO GIVE ME WHAT I SIGNED UP FOR WHEN TAKING THE CONTRACT WITH NASHUA. INSTEAD I AM BEING CHARGED FOR DATA WHEN I WAS NOT RECEVING WHAT I HAD SIGNED UP FOR AND NOW YOU TAKE THE LIBERTY OF ADDING MORE DATA BUNDLES THAT THE CONTRACT STIPULATES AND YOU CHARGE ME FOR THAT TOO!!!!<br> <br> <br> Please sort this mess out.