RA
Ridwaan A
1 reviews | Active since May 2018
25 May 2018, 08:06
No feedback after laying a formal complaint
Lodged a query/ complaint with MTN last week Thursday 17/05/2018 with reference number 1- ********** 9851. The call center agent assured me that the query would be dealt with within 2-48hours.
An entire week has passed with no feedback from MTN. Boza network? I don't think so.
Helpful (0)
Replies (1)0
Replies (1)RA
Ridwaan A's updateReviewer Update
31 May 2018, 10:50So I have emailed Willem ********** twice already since the 25th May 2018 and have received no response. Even the complaints management team is just as useless as the rest of the organisation. Absolutely pathetic!
Will be moving over my entire business portfolio over to another service provider.
RA
Ridwaan A's update31 May 2018, 10:50
Reviewer Update
So I have emailed Willem ********** twice already since the 25th May 2018 and have received no response. Even the complaints management team is just as useless as the rest of the organisation. Absolutely pathetic!
Will be moving over my entire business portfolio over to another service provider.