BW
Brandon W
1 reviews | Active since Jan 2012
29 Nov 2015, 16:23
no feedback after last report
After my last complaint two weeks ago i was contacted by a lady from mtn whom promised to return my stuff as soon as possible and that she wouldve contacted me last monday until today i have no response and im using an incorrect charger witch is damaging my phone. Dont know what to do
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Replies (1)
MTN South Africa's replyOfficial
30 Nov 2015, 16:26Hello bra5ndy,
We are truly sorry for the inconvenience caused.
We have now escalated the matter directly to our Insurance Management team. We've requested that you be contacted back and the matter be brought to a close.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We have now escalated the matter directly to our Insurance Management team. We've requested that you be contacted back and the matter be brought to a close.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply30 Nov 2015, 16:26
Official
Hello bra5ndy,
We are truly sorry for the inconvenience caused.
We have now escalated the matter directly to our Insurance Management team. We've requested that you be contacted back and the matter be brought to a close.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We have now escalated the matter directly to our Insurance Management team. We've requested that you be contacted back and the matter be brought to a close.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***