NO FEEDBACK AFTER 7 MONTHS

I submitted a complaint on Hello Peter [URL Removed] on the 7th of July 2015. Since then I received a reply back on Hello Peter [URL Removed] and 1 mail stating that a MTN consultant will phone me within the next week. NO ONE has phoned me and since then I have not heard a word via telephone or mail from MTN.<br> <br> I am are no longer a client of MTN and after our contact expired, I ported my number to Vodacom. MTN is still deducting the monthly contract fee from my bank account. I went to the bank, they cannot stop the debit order, they can only write back the amount. I need to go back to the bank every month, to write back the amount, until MTN has responded and corrected this account.<br> <br> One cannot get through to the call centre number. I really do not know what to do. It feels like MTN is a pacman that is eating up all my money in the bank.... Really I need help