LP
Llewellyn P

1 reviews | Active since Mar 2011

29 Dec 2015, 01:12

No feedback after 2 online applications

Hi, <br> <br> I have made several online applications on MTN's website and no response, I tried calling the MTN direct number which goes dead straight away. None of the numbers are reachable except the *** number but the call center kindly gave me the wrong number for MTN Direct which also does not work. Pathetic, to even wonder if it is still worth it to give MTN a try as a service provider when you cannot even get hold of their call centers.

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Dec 2015, 16:55
Official
Hello fion32,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department for urgent assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***