NO FEEDBACK 72 HOURS LATER AND MY LINE IS STILL SUSPENDED>>>>

<p>I have been a customer with MTN for 18 Years always paying my bill, ran into a bit of difficulty a few months ago and made arrangements to settle my bill monthly plus extra to settle arrears. Last week, my phone gets suspended. After many attempts to call MTN I was told that they cannot help me because my account was now with Legal??? For R200. I pay you thousands every month? Apparently the legal department does not have a phone, they only respond to emails? Well I have settled the arrear amount and sent through proof of payment 72 hours ago. I have called your call centre, I have emailed at least 20 times asking, begging, pleading for a response. I need my phone lines (ALL 3) unblocked. This is ridiculous!!!!! I have now resorted to buying a CellC sim card to use. MTN, give me service, acknowledge me or I will be moving my 18 year old account permanently. </p> <p> </p> <p>Why do we have to resort to such measures to get supposedly client service companies to take notice???</p> <p> </p> <p>Fed up and Frustrated!!!</p>