No feedback

<p>I wrote a review more than a week ago about my MI4 having gone in for repairs & the disgusting service i recieved from MTN. I recieved a reply from my review with a contact number i can follow up on needless to say when i called the number i was told they cant assist me as they done deal with the MI4 phones. Do you want to tell me that a manager does not know that MTN has a seperate repair centre for all MI phones as i mentioned in my review that it is a MI4 phone. I couldnt get a number that i could contact for the repair centre that deal with the MI4 phone & i thought let me reply on MTN's reply. Up until today i still have not recieved any feedback from MTN but i am paying for a phone i do not have. I will say again they knew the MI phones were giving software problems why did they not recall the phone & offered their customers alternatives? Where to from here as its more than a month & i still dont know what is happening! Please contact your repair centre & find out what is happening & get back to me with feedback! Stop wanting to shift the buck! I will contact the Ombudsman department if no feedback recieved as this is ridiculous! I am not a customer since yesterday i've been a customer of MTN for many years & to experience such disgusting service!</p>