AL
Ana L

1 reviews | Active since Mar 2009

02 Dec 2016, 11:26

No feedback

<p>Hi I did the upgrade for my daughters number last week Friday. Got the 50GB black Friday special but not the initial 30GB she was suppose to get. Waiting for past 2 days to get feedback from MTN.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply06 Dec 2016, 11:02
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have investigated and do pick up that the 30GB has been allocated to cell number *** on the 27-11-2016@10:42, of the 30GB 27GB is left and will expire on the 27-12-2016 is not used up.

We have pick up that 23GB has been allocated to the sim card on the 25-11-2016, prorate data from the 25-11-2016 to 12-11-2016.

The full 50GB allocation will be sent to the sim card next month on the allocation date.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,

AL
Ana L's update07 Dec 2016, 09:47
Reviewer Update

Thanks for coming back to me. I now understand.

Thanks