No Feedback

<p>Good Morning , </p> <p>I had my phone booked in to MTN on the 08 September 2016 as it just died on me . I was advised by the consultyant that the repairs would teke 2-3 weeks . I agreed to the terms of repairs , to date 03 October almost a month I have not received anyfeedback not even a call or sms regarding the status on my phone .</p> <p> </p> <p>I sent an email to trhe repair centre and the reponse was that they are closed for stock take and I should try after 1 week again ( Seriously) . </p> <p> </p> <p>Last week my monthly premium has been deducted for a device that was not in my possesion for a month now . This is not the point , if I can just get feedback on when I can have my phone back or if I will get an exchange as what person in this day and age can go without a cell for 1 month .</p> <p> </p> <p>This happened to me in the past with MTN and I am considering taking all 3 my contracts to a different service provider.</p>