1 reviews | Active since Sept 2011
no feedback
<p>I blacklisted my phone because I had lost it, two days later I found it, called mtn to unblacklist it and I was told to take an affidavit and proof of purchase to a nearest mtn shop and I did.</p> <p> </p> <p>Its been 2 weeks now and still my phone is not working, I call mtn everyday and they tell me its sorted yet its not. Im a contract customer and I need my phone I'm still paying for it.</p> <p> </p> <p>What I do not get is its so quick to blacklist why does it take days to unblacklist yet I have submitted all the documentation required</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line confirming that the device has been un-blacklisted as per ITC ref ***0 for cell 83-***. The turnaround time was for 72 hours.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time on line confirming that the device has been un-blacklisted as per ITC ref ***0 for cell 83-***. The turnaround time was for 72 hours.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
