kS
karen S

1 reviews | Active since Jan 2014

23 Jun 2016, 15:04

NO FEEDBACK

<p>I have logged a complaint /query by you on 24 April 2016. I have been in contact via e-mail and phone (about 7 times) Up to date I have not ha feedback on this. The complaint number is ********** 1. All I want is that you give me feedback and resolve my complaint.</p> <p> </p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply01 Jul 2016, 07:29
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please share more detail about your query so we can assist. I can not pick up the reference number you have provided us with.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ: **********

kS
karen S's update12 Jul 2016, 07:15
Reviewer Update

I have responded 1 week ago in the private option but have not received feedback as yet.