EP
Esti P

1 reviews | Active since Oct 2013

10 Jun 2016, 07:51

NO FEEDBACK

<p>Can not get through to any of the numbers. Have three that I have tried. I email and email, then after days they come back to you.</p> <p>Just want feedback. It can not take this long to fix a phone</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Jun 2016, 09:41
Official

Good Day Frances2234,

Thank you for bringing this to our attention.

We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please accept our apologies for any inconvenience caused.

Please be advised that your query has been transferred to the relevant functional unit for resolution. They will investigate and revert to you with feedback and a way forward.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.

Kind Regards,

Zukiswa

REQ: **********