NO FEEDBACK

I have been trying to get hold of Vaal mall mtn for the last 3 days in order for them to send me a copy of the document that I signed for a contract I got from them in 2014/2015 not sure about the date, In order for me to get my cracked screen fixed, but until now no single response from their side.<br> <br> This is not acceptable at all! I was told that my phone is automatically registered for the warranty should something happen to my screen. I contacted another MTN shop whom advised me that Vaal Mall MTN would be able to send me copies of the documents.