HM
Happiness M
1 reviews | Active since Jan 2016
27 Jan 2016, 16:56
No Feedback
As per the below response sent to me on the 19th of January, the query has not been actioned and no feedback has been seent to me. i have called a number of times and still not getting any assistance and the money is still not payed back to my account.<br> <br> <br> \Hello Happynonku
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Replies (1)
MTN South Africa's replyOfficial
28 Jan 2016, 15:10Hello Happynonku,
We are truly sorry for the inconvenience caused.
We have now done a follow up with the ***** Analyst that deactivated the ********** lines and requested that the credit be allocated to the account as soon as possible.
We do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We have now done a follow up with the ***** Analyst that deactivated the ********** lines and requested that the credit be allocated to the account as soon as possible.
We do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply28 Jan 2016, 15:10
Official
Hello Happynonku,
We are truly sorry for the inconvenience caused.
We have now done a follow up with the ***** Analyst that deactivated the ********** lines and requested that the credit be allocated to the account as soon as possible.
We do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We have now done a follow up with the ***** Analyst that deactivated the ********** lines and requested that the credit be allocated to the account as soon as possible.
We do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,