BN
Balungile N
1 reviews | Active since Nov 2015
30 Nov 2015, 12:36
NO FEEDBACK
***<br> Please tell me what 's the purpose of a reference number and if NO ONE is bothered to contact a client after promising that you will contact me to resolve my issue . Your service is ridiculous and I cannot understand why no contact has been made with me since November 6th. Come back to me with a solution, not interested in your action plan anymore!!! MTN- are you for real, is this what you call service??????!!!!
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Replies (1)
MTN South Africa's replyOfficial
02 Dec 2015, 16:10Hello bhethani,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent this to the billing team to send you the itemized bill as per your request.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent this to the billing team to send you the itemized bill as per your request.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply02 Dec 2015, 16:10
Official
Hello bhethani,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent this to the billing team to send you the itemized bill as per your request.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent this to the billing team to send you the itemized bill as per your request.
Regards
Thabelo
REQ:***
Best regards,