SM
Stanley M
1 reviews | Active since Aug 2015
27 Aug 2015, 15:50
NO FEEDBACK!!!
i wrote a complain about not getting my call log for one day for my prepaid number i was given assurance that someone will contact me within 48hrs i have not received any communication and sent an email and again no one responded. Is there anyone actually willing to do their work and assist???
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Replies (1)
MTN South Africa's replyOfficial
14 Sept 2015, 12:51Hello stanmuv,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately prepaid numbers don't have an a service for itemized billing /call log .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately prepaid numbers don't have an a service for itemized billing /call log .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 12:51
Official
Hello stanmuv,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately prepaid numbers don't have an a service for itemized billing /call log .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately prepaid numbers don't have an a service for itemized billing /call log .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,