TS
Tertius S
1 reviews | Active since Mar 2009
18 Jun 2015, 13:35
No feedback
Hi. On 11 May I logged a complaint with MTN for they overcharged me R400 on data (***). No one has gotten back to me yet! I've called the call centers a few times and nothing happens. Also, I've been trying to cancel my insurance as well for the last 6 weeks. I've sent emails and called, but NOTHING IS HAPPENING!!!!.<br> Could someone please get back to me!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 11:20Hello tersmit,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the billing team for the charges to be investigated. Also note that your request for the insurance to be removed has been logged.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the billing team for the charges to be investigated. Also note that your request for the insurance to be removed has been logged.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply22 Jun 2015, 11:20
Official
Hello tersmit,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the billing team for the charges to be investigated. Also note that your request for the insurance to be removed has been logged.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the billing team for the charges to be investigated. Also note that your request for the insurance to be removed has been logged.
Thank you
Wenzile Masina
REQ:***
Best regards,