NG
Nic G
1 reviews | Active since Mar 2015
02 Mar 2015, 10:37
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I got a data contract for 10gb pm at +-R250.<br> The last 4 months they deduct more than R400 pm per debit order from my bank account.<br> I did try numerous times to get detail of their calculations via mail to their helpdesk, but i cannot get it from them.
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MTN South Africa's replyOfficial
09 Mar 2015, 14:25Hello Nicolaas Gous,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you via email and this matter has been escalated to our billing department to resolve.
Thank you
Kagiso.
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you via email and this matter has been escalated to our billing department to resolve.
Thank you
Kagiso.
REQ:***
Best regards,
MTN South Africa's reply09 Mar 2015, 14:25
Official
Hello Nicolaas Gous,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you via email and this matter has been escalated to our billing department to resolve.
Thank you
Kagiso.
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you via email and this matter has been escalated to our billing department to resolve.
Thank you
Kagiso.
REQ:***
Best regards,