1 reviews | Active since Aug 2011
Last December I logged a query re network coverage.On following up in Jan I was told that the ref was closed.Then got a second ref around mid Jan -but was told no problem with coverage or signal in my area.Strangely enough 2 weeks ago a technician came out to see us -says the problem is a common one in the area and that he would need to install a booster for signal -to date no one has contacted me .Even the e mails to the Executive Complaints remain unanswered -Somaya's number *** never gets answered.Best of all I am told that there is no one I can speak to regarding my issues.So dropped calls,no signal,forever in emergency call status only but I STILL PAY THE FULL AMOUNT EVERY MONTH.I EXPECT COMPENSATION,THE SIGNAL TO BE SORTED or if this is an issue then let me know so I can cancel the contract.
Best regards,
Best regards,
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