Im still waiting for feedback of my complaint sent 2 weeks ago.... just as I thought ....
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MTN South Africa's replyOfficial
25 Feb 2015, 12:16
Hello sha0303,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records an upgrade was captured and a new contract was activated also.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply25 Feb 2015, 12:16
Official
Hello sha0303,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records an upgrade was captured and a new contract was activated also.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.