hL
helga L
1 reviews | Active since Mar 2009
15 May 2018, 09:05
No feedback
If there was a zero rating, I'd give it. I upgraded at the end of February (I'm not the account holder) and had my new handset for all of 8 days. I took it back because of faulty software. It is now middle May and I still haven't gotten it back. There is no feedback from the branch I'm dealing with and my attempts to contact MTN directly have been unsuccessful.
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Replies (2)
MTN South Africa's replyOfficial
16 May 2018, 10:25Thank you for the post ,
Apologies for frustration and inconvenience caused in the processed
Kindly request the account to mail us on *** so we can assist further on this matter.
Regards
KagisoMonyatsi
Complaints Management
Best regards,
MTN South Africa's reply16 May 2018, 10:25
Official
Thank you for the post ,
Apologies for frustration and inconvenience caused in the processed
Kindly request the account to mail us on *** so we can assist further on this matter.
Regards
KagisoMonyatsi
Complaints Management
Best regards,
hL
helga L's updateReviewer Update
16 May 2018, 11:11Thanks Kagiso. I'll ask my husband to send you an email detailing the issue.
hL
helga L's update16 May 2018, 11:11
Reviewer Update
Thanks Kagiso. I'll ask my husband to send you an email detailing the issue.