KB
Karl B
1 reviews | Active since May 2016
05 Dec 2017, 05:24
No Feedback
I emailed MTN twice to cancel my contract I cannot receive calls for I am out the country No-one has responded
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MTN South Africa's replyOfficial
05 Dec 2017, 13:11Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have sent an urgent request Retentions Department to have your number *** migrated to prepaid as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,
MTN South Africa's reply05 Dec 2017, 13:11
Official
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have sent an urgent request Retentions Department to have your number *** migrated to prepaid as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,