SH
Shalan H

1 reviews | Active since Nov 2017

14 Nov 2017, 14:51

NO feedback

HI I have gotten this response

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the complaint to the Store Regional managers to intervene.

Please confirm the device name for R3999 you have ordered last month.

Kind Regards,

Alice van der Merwe

and rep**** to her but no response again thus why this post i will change my review once my matter is sorted out your have my contact number kindly do call

0
Replies (2)
MTN South Africa
MTN South Africa's reply16 Nov 2017, 14:11
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Thank you for your time online.

I have not received feedback from the stores on the 11th of November, the stores requested the MTN name you have visited for the devices, I have sent this feedback to them today you have confirmed the store is MTN Upper West street in Durban.

We are waiting for the outcome if you have been contacted. We have informed the Regional store managers as well if the device can be purchased for R3999 as per the 1st quote received in October month and that the pick-up will be done from a different store and not from this store.

Kind Regards,

Alice van der Merwe

Best regards,

SH
Shalan H's update22 Nov 2017, 15:53
Reviewer Update
HI I spoke to the store manager Avi and Durban Manager its going to be almost a week now and i have called avi today and he waiting feedback himself .... can someone give me feedback before 24 November 2017