GM
Given M
1 reviews | Active since Sept 2017
19 Sept 2017, 15:56
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I app**** for bussiness contract with mtn for the past 3 weeks and no 1 can give me proper feedback i really dont understand i contacted the call centre no 1 knows whats happeng
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MTN South Africa's replyOfficial
20 Sept 2017, 17:20Thank you for your post,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Please be advised that this has been escalated to wonderpark Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
We would like to assure you that we are actively working to improve our service levels.
Warm regards,
mike
Complaints Management Team
Reference Number: ***2
Best regards,
MTN South Africa's reply20 Sept 2017, 17:20
Official
Thank you for your post,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Please be advised that this has been escalated to wonderpark Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
We would like to assure you that we are actively working to improve our service levels.
Warm regards,
mike
Complaints Management Team
Reference Number: ***2
Best regards,