NO FEEDBAC****!!

<p>My 24-month contract with MTN expires in December 2016. As far as I know, you need to give 30 days' notice to cancel a contract. Since I now live overseas and cannot afford holding the line for hours, I sent an email to MTN on ********** (email address provided in their FAQ's) to cancel my contract. After 3 emails, and 12 days later, I still haven't received any feedback. My request is simple, I'd like to cancel my contract and move to prepaid. Is anyone attending the customer care inbox? I expect my 30 days' notice to start on 16 November 2016 when the initial email was sent to inform you of my intent to cancel. </p>