1 reviews | Active since Mar 2013
NO FEEDBAC****
<p>i logged a complaint yesterday and i got an automated response from Kevin to contact me today regarding the insurance claim and no one called me. So MTN promises to contact their clients and doesnt even bother. Pathetic service. If Hellopeter isnt working then i might as well escalate this to Icasa and show them the responses and lack of customer service i am experiencing.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,