CS
Chris S
1 reviews | Active since Sept 2014
24 Jun 2015, 14:52
No Feeback Over 3 weeks
My Iphone screen needed to be replaced. Send the phone in on the 31st of May. Received an SMS from the repair centre on the 5th of June 2015, with contact details. When phoning the contact details, a voice recording advise you of the office hours and then disconnect. No quotes or any other communication received. Phoned MTN Tygervalley for some action and still waiting. Sounds a bit like Eskom, Post office or the SAA.<br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
03 Jul 2015, 15:45Hello cloudlogistics,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly supply us with the job number or the IMEI number of the handset that was sent for repairs so that we can sent an enquiry to them.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly supply us with the job number or the IMEI number of the handset that was sent for repairs so that we can sent an enquiry to them.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply03 Jul 2015, 15:45
Official
Hello cloudlogistics,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly supply us with the job number or the IMEI number of the handset that was sent for repairs so that we can sent an enquiry to them.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly supply us with the job number or the IMEI number of the handset that was sent for repairs so that we can sent an enquiry to them.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,