1 reviews | Active since Mar 2015
NO F**** HELP with *****
NOTE*** Am a cell c user, On the 12th of March 17:20 i received an sms saying my number has been successfully been ported at the time i dint know to what network it was ported to.... turns its to mtn after the sms the number was no longer mine and ***** was committed with that number on the same evening, i went to cresta shopping center next day and the guy assisted me and assured me they will reverse the port since i never request it to be done and it will happen within 24 hours, 3 days later it didn't happen went on Monday again there i was told the port department was closed.<br> <br> now 1. i work 8am till 5pm i don't have time to go to the branch in time, two i called port department for mtn am told cellc has to do the porting of my number. 3 i don't want my number i want information as to when, how and who completed this porting to mtn and authorized without my permission.... please know am so going to hold mtn for my banking account to be de*****ed on that night of the 12 march and i have open a case of ***** against this. i have been sent up and down with no one making an effort to assist me.
We are truly sorry for any inconvenience caused and for the delayed response to your post. It was never our intention to have dissatisfied you in any way.
We have now immediately reported the matter directly to our Mobile Number Portability Team to get the number ported back to Cell C.
The matter pertaining to any ********** activities taking place on your banking account needs to be investigated directly with our ***** Department. Kindly can we request that you forward us a SAPS stamped affidavit & ID book copy and a bank stamped statement on fax number *** for us to log a request with our ***** Department.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post. It was never our intention to have dissatisfied you in any way.
We have now immediately reported the matter directly to our Mobile Number Portability Team to get the number ported back to Cell C.
The matter pertaining to any ********** activities taking place on your banking account needs to be investigated directly with our ***** Department. Kindly can we request that you forward us a SAPS stamped affidavit & ID book copy and a bank stamped statement on fax number *** for us to log a request with our ***** Department.
Regards
Tim
MTN Complaints Management Team: REQ:***
