1 reviews | Active since Jun 2010
No explaination from MTN
On the 29 August MTN called me about upgrading my contract. Which I agreed to extend my contract with them and they promised to deliver my new cellphone within 7 days. Until this day I have not received the cellphone. And no one is calling to explain the cause of the delay.
Good day Mazimasi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct on *** (office hours) to enquire about your upgrade. They will be able to provide you with feedback telephonically.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Mazimasi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct on *** (office hours) to enquire about your upgrade. They will be able to provide you with feedback telephonically.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Mazimasi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct on *** (office hours) to enquire about your upgrade. They will be able to provide you with feedback telephonically.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Mazimasi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you may contact MTN Direct on *** (office hours) to enquire about your upgrade. They will be able to provide you with feedback telephonically.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,