1 reviews | Active since Oct 2014
no end to this bad/ussless service
i have logged hundreds of complaints, phoned millions of times and still no service from mtn. I asked to cancel the contracts that i app**** for in December 2015, why would you cancel only one if I app**** for two, do you not understand CONTRACTS.due to your half job service, again my other lines are blocked. do I have to spell it out for you. ONLY THE LINES FOR *** AND *** MUST STAY, CANCEL THE REST!!! I pay for this service, why do I have to keep up with this poor service, cancel the line and credit my account, activate my two lines, and make sure this doesn't happen again, I don't have time to tell you how to do your job every month. Besides the inconvenience you cause me, you are now affecting my credit record, and I will not stand for this. I have had it with you, I want my lines activated and this mess sorted within 24h or I will take legal action, you are forcing my hand.
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time online.
*** AND *** is active on the account.
Note that cell *** contract has been cancelled. Allow +-2-24 hours.
The account will be credited for invoices January up to March invoice due to the cell number not cancelled with the other number. Allow +-5 working days for the credit to reflect.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time online.
*** AND *** is active on the account.
Note that cell *** contract has been cancelled. Allow +-2-24 hours.
The account will be credited for invoices January up to March invoice due to the cell number not cancelled with the other number. Allow +-5 working days for the credit to reflect.
Kind Regards,
Alice van der Merwe
***
