NO EMAIL INVOICE SINCE FEB 2015

I noticed that since Feb 2015, I had not been billed my monhtly statement ( email) and invoice ( PDF) on the 22nd of June 2015, though i have been debited amounts due for the periods not received. I tried to contact the call centre on tell: (+27) *** to determine why I have not been receiving invoices? , and after an hour of holding, i decided to send en email to the customercare mailing address. I also created a electronic profile to determine if i am able to print and view my billing in PDF format, a format I am fami**** with.My dissapointment was that I only had two options , CSV export or XML format, which has no invoice numbers or itemised calls. Needles to say, I have had no response regarding my query ( Electronic query and emailed query logged) , and i am still struggling to get through to customer care ( racking up telephone cost) , daily. Second query was also submitted on the elec login *** and still, no response.<br> My contract is expiring in September this year , and if this matter is not resolved in a reasonable period, I will consider other options.