GM
Gary M

1 reviews | Active since Jan 2013

11 Feb 2016, 19:06

No e-mails teh whole day

I haven't received any e-mails the whole day, there are several people that have e-mailed me but nothing is in my mailbox. i even sent myself e-mails from my other Gmail and my wife's but nothing has come through. This is the e-mail i use for work related issues and I am loosing out. A call to the helpz center is useless as i keep tossed to the Technical department and never get to connect with anyone or the phone gets cut off after that transfer to teh technical department

0
Replies (1)
MTN South Africa
MTN South Africa's reply12 Feb 2016, 15:26
Official
Hello Gary80,

Thank you for your post

Kindly receive our sincere apologies for the inconvenience caused.

Please note that we tried to call between 14:55 to 15:21 and confirm if you are still experiencing the problem, without success the calls went to voicemail lite.

We would like to assure you that we are actively working to improve our service levels.

Kind Regards
Siphumezo
REQ:***

Best regards,