1 reviews | Active since Aug 2016

08 Oct 2017, 10:44

No delivery of tablets through courier

Its been weeks now since delivery was expected of 2 tablets. . Every time i phone I am told it has been handed to the couriers and have once even been put through to the mounties, but still no delivery. Every time I phone the call centre keepz me on hold for 15 to 30 minutes.

MTN service is really deteriorating and after being a client for many years I am considering taking my business elsewhere.

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Oct 2017, 14:40
Official

Good day Shane,

Thank you for bringing this matter to our attention.

We sincerely apologize for the lapse in service and any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Please advise if your delivery was received?

Regards,

MTN S.A