1 reviews | Active since Feb 2017
NO DELIVERY AFTER 2 MONTHS
I ordered a tablet on 26 July 2017 and received an email with confirmation that the new contract was approved but, up until now no delivery, no feedback and only promises that someone will come back to me. NO ASSISTANCE WHAT SO EVER! This is past pathetic. When I phone the call centre I'm told that the item is with the courier. when speaking to the courier they don't have the package. after numerous phone calls I was told that there was a problem with the booking out of the item and that they will again come back to me. STILL no Answer or feedback?
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly reply with your id number in order for us to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly reply with your id number in order for us to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team