No Delivery

<p>I handed in my cell to an MTN Dealer with a 'frozen screen' A new handset must be delivered by 'MTN Direct Summer Mobile'. It has been THREE months now and I still have NOT received the handset. I have phone numerous times and just get told.. I will get back to you.. and NOTHING happens. I have gone to management level and the same thing is happening.. NO one can tell me what the problem is. What is wrong with MTN?? This is most unproffessional service. As far as i am concerned MTN have breeched my contarct by not replacing the handset nor giving me any advice as to the problem..</p>