1 reviews | Active since Dec 2016
No delivery
<p>MTN Telesales called and offered me a upgrade contract. In the package i choose i was suppose to get a cell phone however from APril i still have not received a phone. I keep writing to them yet with out a formal response. In OCtober some one called again and advised that they were out of stock. I am paying for a contract which is my main number so i do not want to change and experience the inconvenience. I am fed up though that an alternate has not been offered and that no one gets back to me. FED UP</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***