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elton L
1 reviews | Active since Jul 2010
08 Feb 2016, 16:52
No Delivery
I was promised my upgrade would be invoiced and delivered early in the week but I'm yet to receive a call from Nombuso because I told her I need to be called before delivery takes place as I'm not always in the same area. I logged a complaint on the website REQ:***
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Replies (1)
MTN South Africa's replyOfficial
09 Feb 2016, 07:01Hello lot001,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
Please be advised that an urgent escalation has been sent to the sales person for delivery of newly upgrade to be delivered. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
Please be advised that an urgent escalation has been sent to the sales person for delivery of newly upgrade to be delivered. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply09 Feb 2016, 07:01
Official
Hello lot001,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
Please be advised that an urgent escalation has been sent to the sales person for delivery of newly upgrade to be delivered. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
Please be advised that an urgent escalation has been sent to the sales person for delivery of newly upgrade to be delivered. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.